Frequently Asked Question

Can I customize the formula used to generate the riskScore returned by the minFraud service?

You cannot change how MaxMind calculates the riskScore. However, our minfraud service returns many other data points besides the riskScore. You can implement custom rules based on this data in your own code.

Changing your blocked country list will affect the riskScores you observe when you see orders from countries you designate as high risk.

You can also send MaxMind chargeback data to help update the riskScore to better detect fraud. You can report fraud online or contact support@maxmind.com for more information.